Quality Assessment and Performance Improvement Plan

MSHN monitors the overall quality and improvement of the PIHP through the Quality Management Program.  The PIHP responsibilities are outlined in the Quality Assessment and Performance Improvement Plan (QAPIP).  The scope of MSHN’s QAPIP program is inclusive of all CMHSP Participants, the Substance Use Disorder Providers and their respective provider networks. Performance monitoring covers organizational functions and aspects of care and service delivery systems. Performance monitoring is accomplished through a combination of well-organized and documented retained, contracted and delegated activities. Where performance monitoring activities are contracted or delegated, MSHN assures monitoring of reliability and compliance.